Privacy notice

General information

doors and parts Germany GmbH is committed to protecting your personal data. The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy listed below this text.

Data controller

doors and parts Germany GmbH of Am Söldnermoos 17, 85399 Hallbergmoos, Germany as "data controller" is responsible for the processing of your personal data.

Use of your personal data

Why do we process this personal data?What is the legal basis for such processing?
To provide you with the information you request.Using your personal data in this way is necessary for us to respond to your request, which is our legitimate interest.
Art. 6 Abs. 1 lit. f DSGVO
To set up and manage your account, for example by sending you password reminders or notifications of changes to your account details.Using your personal data in this way is necessary for us to provide you with an online account which is our legitimate interest. 
Art. 6 Abs. 1 lit. f bzw. lit. b DSGVO
To fulfil your order where you have made a purchase from this digital service, to contact you about sales and as a part of our customer relation procedures. Using your personal data in this way is necessary for us to perform our contractual obligations where you have placed an order on this digital service. 
Art. 6 Abs. 1 lit. b DSGVO
To keep your payments safe and secure and protect the security of our website.It is in our legitimate interests to process personal data to keep our customers' payments secure, prevent fraud and protect our digital services from cyber-attacks. 
Art. 6 lit. f DSGVO
To carry out statistical analysis about the use of the website to better understand how our website is used and make improvements.It is in our legitimate interest to look at this information to understand how our website is being used and manage and improve it. Since no sensitive personal data will be processed and the processing is limited, we have concluded that our legitimate interest to conduct the improvements and analysis takes precedence over your privacy interest. 
Art. 6 lit. f DSGVO sowie Art. 6 lit. a DSGVO
To better understand your interests and preferences, in order to provide you with an experience that is tailored to those interests and preferences.It is in our legitimate interest to look at the preferences that we derive from your browsing behaviour and purchases so that we can personalise content to better meet your needs as a customer, provided this is in line with your marketing choices. 
Art. 6 lit. f DSGVO sowie Art. 6 lit. a DSGVO
To comply with legal requirements to which we are subject, such as tax or financial reporting requirements.Using your personal data in this way is necessary for us to comply with our legal obligations. 
Art. 6 lit. c DSGVO
To send you communications about relevant solutions, products and services which may be of interest, in accordance with your marketing preferences. We will only send you marketing materials where we have your consent or where we have a legitimate interest to keep you updated. 
Art. 6 lit. a DSGVO, Art. 6 lit. b DSGVO oder Art. 6 lit. f DSGVO

Transfer of your personal data

We may transfer your personal data for the purposes set out above:

  • To third parties who provide services connected to this digital service or its functions, but only to the extent necessary to provide these services. For example: our digital marketing agency, our hosting provider, our customer support teams and the developers of this digital service. 
  • When required by law. 
  • To a buyer or a potential future buyer of our business
Some recipients are located in the following countries outside the EU/European Economic Area (EEA). As these countries in some cases have a lower level of protection than within the EU/EEA, we use standard contractual clauses approved by the European Commission when transferring personal data to countries outside the EU/EEA and take additional measures to ensure an adequate level of protection for your personal data. These standard contractual clauses can be found via the following link: https://commission.europa.eu/law/law-topic/data-protection_en
We take measures to protect all personal data transferred to a third party, or to other countries, in accordance with applicable data protection laws and as stated above. 
For how long will we store your personal data? 
We store personal data for as long as necessary to fulfil the purpose for which the data has been collected. This means that we delete your personal data when such data is no longer necessary to process a request or an order, or to manage your account, your marketing preferences or our relationship. Statistics which have been anonymised may be saved for longer.

Type of data stored

How long is it stored?

Contact information you provide, such as your name, email address, region/country and company name. Deleted 12 months after becoming inactive or after three email bounces. 
Your responses in surveys that you participate in. Deleted 12 months after the end of the survey period. Aggregate data that can’t be tied to an individual may be stored longer. 
Marketing preferences such as opt-in or opt-out to receive information and newsletters through email. Indefinitely, as it is a legal requirement to respect your preferences. 
Information related to our business relationship, such as data in orders and quotes, requirements that you provide us with and delivery information. For the duration of our business relationship and 18 months thereafter. Data may be stored longer when we are legally required to do so. 

Contact form

In the case of inquiries via our contact form, your details, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions and, if necessary, forwarded to the local dealer responsible for you.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

 

Data forwarding for inquiries

We forward your inquiry data to local dealers in order to process your inquiries:

In the case of inquiries via our offer form, we pass on your inquiry data to the local dealer responsible for processing your inquiry.

Analysis tools and advertising

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing its products and services as effectively as possible.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of visit, operating systems used and origin of the user. This data may be summarized by Google in a 9 / 14 profile that is assigned to the respective user or their end device.

 

IP-Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

 

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Objection to data collection

You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google Analytics demographics and Google Display Network impression reports

This website uses the “demographic characteristics” function of Google Analytics in order to be able to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person.

As part of Google Analytics, the “Google Display Network Impressions Reports” function helps us to analyze how our ad impressions, other uses of ad services and interactions with these ad impressions and ad services relate to visits to our website.

You can deactivate these functions at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We find out the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.

The use of Google Conversion Tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

You can find more information about Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy?hl=de

Plug-Ins and Tools

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

You can find more information on the handling of user data in Google's privacy policy: www.google.de/intl/de/policies/privacy/.

Your rights

In relation to the personal data we hold about you, you have the right to 

  • To obtain from us information about the processing of your personal data, in particular to request a copy of your personal data from our records, 
  • to ask us to rectify or erase your personal data (even if this may mean that we are unable to process requests or orders or that your account expires), 
  • to ask us to stop processing your personal data (for example, using the data to improve our website) or to restrict the way we process it (for example, if you believe the data is incorrect), 
  • request the personal data used to provide you with the information you have requested, process an order or manage your account or our relationship in a machine-readable format which you may transmit to another data controller,
  • withdraw your consent to the processing of your data for marketing purposes at any time and
  • if you believe that we are processing your personal data unlawfully, complain to the national data protection supervisory authority responsible for us, which is the

Bayerische Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach
Deutschland

Telefon: +49 (0) 981 180093-0
Telefax: +49 (0) 981 180093-800
E-Mail: poststelle@lda.bayern.de

Changes to this privacy policy

We may update this privacy policy periodically in response to changes in legal, regulatory, or operational requirements. We will notify you of such changes (including the effective date). Your continued use of the website after such updates take effect will constitute your acceptance of those changes. If you do not accept the updates to this privacy policy, you must discontinue your use of the website.